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Privacy Policy

We, as a reputable online education provider, commit fully to ensuring the privacy of all visitors to our website. Any information that is provided to us will be stored and protected appropriately. We comply completely with all necessary and relevant legislation regarding data protection. This includes the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. If you have any queries regarding the way we collect, store, or use your personal details, please contact [email protected] for more information.

Your Rights

You have a series of rights as a result of the provisions of the GDPR. These include the following:

Right of Access

You have the right to see any and all personal information that we hold about you at any time. You can receive this information simply by contacting us at the above email address. We will endeavour to provide the information requested within one month of receiving your request.

Right to be Forgotten

You have the right to request all your personal information to be removed from our records, databases, and systems. We will comply with your request as soon as possible.

Right of Rectification

If you find information held about you is incorrect, you have the right to request that data be altered. Please let us know the error, and provide us with the correct information, and we will update our records as soon as possible.

Right of Removal

You also retain the right to have any personal data, details, or information moved to another organisation or company. We will do everything we can to provide this information in a user-friendly and conveniently accessible format.

Opting out of Cookies

Our site uses cookies to provide useful analytics on web traffic, browsing habits, and to otherwise help us better your experience with our website. When you first visit our website, you have the choice of opting in or out of the use of cookies. You have the right to opt-out at any point thereafter.

How We Process Your Data

We base our approach to personal data processing on three simple lawful principles: Consent, Performance of a Contract, and Legitimate Interest.

Consent

A large portion of the personal information we receive is provided when you sign up for our newsletter, make a purchase from our website, or establish an account with us. Through these actions, you give consent for us to collect and use your information. This consent can be withdrawn at any time thereafter.

Legitimate Interest

There are times when we may determine that certain information, products, or services we provide may be of interest to an individual or organisation. In these events, we may use indirectly collected personal data to contact you. You can, however, set your contact preferences to stop this.

Links

The details of this policy only apply to information collected through our website. We may, on occasion, provide links to other third party websites. It is the responsibility of those websites to establish their own privacy and data information policies while you use their platform. It is your responsibility to make sure you are familiar with those policies before you further interact or engage with any third party websites.

Surveys

We may, on occasion, contact you to request you complete a survey or other questionnaire when you visit our website. Your participation is entirely voluntary and any information you provide in the course of responding is up to your discretion.

Information Sharing

Any and all information provided by you when using our website will be used exclusively by Study Plex for the purposes laid out within this policy. We will never, under any circumstances, sell or otherwise share your personal information. If another organisation is contracted through us to facilitate or otherwise manage your access to our resources and courses, we retain the right to share any necessary and relevant personal information regarding your progress and service usage with them.

Information Protection

We take our responsibility for processing and storing personal information responsibly and safely very seriously. We will always ensure appropriate steps are taken for personal information to be as secure as possible. We will also only retain your personal information for as long as is strictly necessary and will dispose of that information appropriately when it is no longer required.

Your Data, Your Choice

You are only ever required to provide access to as much personal data as you are comfortable sharing. However, we may not be able to meet your requests and requirements without being able to access certain information. For any further information, clarification, or to discuss any issues you have with anything you have read within our policy, please contact us on [email protected] at your earliest convenience.
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