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Instalment plan at checkout
Tutor support included
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Fully accredited courses
Self-Paced Online Learning
3 Instalment Plan on checkout
14 Days Money Back Guaranty
Customer Service For Professionals
CPD UK IPHM Accredited
Flexible Learning
On-Demand Training
Exam Included
Recognised Certificate
Lifetime Access
Highlights of the Course
- Course Type: Online Learning
- Duration: 1 hour 15 minutes
- Tutor Support: Tutor support is included
- Customer Support: 24/7 customer support is available
- Quality Training: The course is designed by an industry expert
- Recognised Credential: Recognised and Valuable Certification
- Completion Certificate: Free Course Completion Certificate Included
- Instalment: 3 Installment Plan on checkout
What you will learn from this course?
- Gain comprehensive knowledge about customer service
- Understand the core competencies and principles of customer service
- Explore the various areas of customer service
- Know how to apply the skills you acquired from this course in a real-life context
- Become a confident and expert customer service manager
Customer Service For Professionals Course
Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.
This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You’ll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service.
Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.
Who is this Course for?
This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course.
Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.
Entry Requirements
This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.
Assessment
This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.
Advance Your Career
This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.
Recognised Accreditation
This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
What is CPD?
Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.
Benefits of CPD
- Improve your employment prospects
- Boost your job satisfaction
- Promotes career advancement
- Enhances your CV
- Provides you with a competitive edge in the job market
- Demonstrate your dedication
- Showcases your professional capabilities
What is IPHM?
The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill.
Benefits of IPHM
- It will help you establish a positive reputation in your chosen field
- You can join a network and community of successful therapists that are dedicated to providing excellent care to their client
- You can flaunt this accreditation in your CV
- It is a worldwide recognised accreditation
What is Quality Licence Scheme?
This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
Benefits of Quality License Scheme
- Certificate is valuable
- Provides a competitive edge in your career
- It will make your CV stand out
Course Curriculum
| Overview | |||
| Introductory video | 00:02:00 | ||
| Setting the Scene | 00:05:00 | ||
| Lesson Two : Experiencing Customer Care | |||
| Exploring Our Own Experiences of Being Customers | 00:01:00 | ||
| Exploring Our Own Experiences Part Two | 00:05:00 | ||
| Lesson Three : Meet And Great | |||
| Meet and Greet | 00:01:00 | ||
| Meet and Greet Part Two | 00:01:00 | ||
| Lesson Four : Equality and Diversity | |||
| Equality and Diversity | 00:06:00 | ||
| Lesson Five : Telephone skills | |||
| Developing Your Telephone Skills | 00:01:00 | ||
| Telephone Skills Part Two | 00:02:00 | ||
| Telephone Skills Part Three | 00:06:00 | ||
| Telephone Skills Part Four | 00:01:00 | ||
| Lesson Six: Hints and Tips | |||
| Hints and Tips for Best Practice | 00:02:00 | ||
| Hints and Tips Part Two | 00:07:00 | ||
| Hints and Tips Part Three | 00:03:00 | ||
| Hints and Tips Part Four | 00:02:00 | ||
| Hints and Tips Part Five | 00:02:00 | ||
| Lesson Seven : Complaints | |||
| Dealing with Complaints | 00:10:00 | ||
| Lesson Eight : Conclusion | |||
| Conclusion | 00:01:00 | ||
| Final Assessment | |||
| Assessment – Customer Service For Professionals | 00:10:00 | ||
| Certificate of Achievement | |||
| Certificate of Achievement | 00:00:00 | ||
| Get Your Insurance Now | |||
| Get Your Insurance Now | 00:00:00 | ||
| Feedback | |||
| Feedback | 00:00:00 | ||
Frequently Asked Question(FAQ)
After successfully registering for the course you will receive an email regarding your login details which will allow you access to your online training course.
Upon successfully enrolling for a course you will receive an email with your login details. Kindly check your inbox/junk folder and spam folder, or you can contact our award-winning customer support team via [email protected].
Sure, you can gift any of our courses to your friend or dearest one. After purchasing any course as a gift kindly provide the learner’s details via [email protected], and then we will send your gift to the learner with the login details of the course.
Definitely, you can enrol to this course. This is a self-paced online video training course. Once you will purchase the course you will receive your login details via email. As you will have lifetime access to the login portal, hence you can complete your course at your convenient time.
Our online courses come with lifetime access with no time limit for completion. Each course is fully accessible from a tablet, mobile or laptop, as long as there is a secure internet connection.
This course is accredited by the CPD Certification Service. The CPD Certification Service is a renowned independent accreditation organisation.
This course is accredited by the CPD Certification Service. CPD is widely accepted by employers, professional organizations, academic institutions and governmental authorities in the UK, as well as across the world. A certificate from CPD Certification Service will not only add value to your resume but also showcase your potential to strive towards achieving professional goals.
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This will provide you with a competitive edge in your career, developing you as a standout candidate among all other applicants and employees.
After successfully completing the course and placing your order for the PDF certificate it will take 24 hours to issue the PDF certificate. The PDF certificate will send to you via email.
After successfully completing the course and placing your order for the hardcopy certificate it will take 9 to 12 business days. The hardcopy certificate will send to you via post.
Once you have completed the course, you will be eligible to order a course transcript from Study Plex. The transcripts act as proof of your studies. The transcript details all the key modules of the course so that you can show them exactly what you have learnt.
You will enjoy the benefits of getting student discounts from thousands of stores where the retailer provides student discounts.
Highlights of the Course
- Course Type: Online Learning
- Duration: 1 hour 15 minutes
- Tutor Support: Tutor support is included
- Customer Support: 24/7 customer support is available
- Quality Training: The course is designed by an industry expert
- Recognised Credential: Recognised and Valuable Certification
- Completion Certificate: Free Course Completion Certificate Included
- Instalment: 3 Installment Plan on checkout
What you will learn from this course?
- Gain comprehensive knowledge about customer service
- Understand the core competencies and principles of customer service
- Explore the various areas of customer service
- Know how to apply the skills you acquired from this course in a real-life context
- Become a confident and expert customer service manager
Customer Service For Professionals Course
Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.
This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You’ll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service.
Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.
Who is this Course for?
This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course.
Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.
Entry Requirements
This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.
Assessment
This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.
Advance Your Career
This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.
Recognised Accreditation
This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
What is CPD?
Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.
Benefits of CPD
- Improve your employment prospects
- Boost your job satisfaction
- Promotes career advancement
- Enhances your CV
- Provides you with a competitive edge in the job market
- Demonstrate your dedication
- Showcases your professional capabilities
What is IPHM?
The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill.
Benefits of IPHM
- It will help you establish a positive reputation in your chosen field
- You can join a network and community of successful therapists that are dedicated to providing excellent care to their client
- You can flaunt this accreditation in your CV
- It is a worldwide recognised accreditation
What is Quality Licence Scheme?
This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.
Benefits of Quality License Scheme
- Certificate is valuable
- Provides a competitive edge in your career
- It will make your CV stand out
Course Curriculum
| Overview | |||
| Introductory video | 00:02:00 | ||
| Setting the Scene | 00:05:00 | ||
| Lesson Two : Experiencing Customer Care | |||
| Exploring Our Own Experiences of Being Customers | 00:01:00 | ||
| Exploring Our Own Experiences Part Two | 00:05:00 | ||
| Lesson Three : Meet And Great | |||
| Meet and Greet | 00:01:00 | ||
| Meet and Greet Part Two | 00:01:00 | ||
| Lesson Four : Equality and Diversity | |||
| Equality and Diversity | 00:06:00 | ||
| Lesson Five : Telephone skills | |||
| Developing Your Telephone Skills | 00:01:00 | ||
| Telephone Skills Part Two | 00:02:00 | ||
| Telephone Skills Part Three | 00:06:00 | ||
| Telephone Skills Part Four | 00:01:00 | ||
| Lesson Six: Hints and Tips | |||
| Hints and Tips for Best Practice | 00:02:00 | ||
| Hints and Tips Part Two | 00:07:00 | ||
| Hints and Tips Part Three | 00:03:00 | ||
| Hints and Tips Part Four | 00:02:00 | ||
| Hints and Tips Part Five | 00:02:00 | ||
| Lesson Seven : Complaints | |||
| Dealing with Complaints | 00:10:00 | ||
| Lesson Eight : Conclusion | |||
| Conclusion | 00:01:00 | ||
| Final Assessment | |||
| Assessment – Customer Service For Professionals | 00:10:00 | ||
| Certificate of Achievement | |||
| Certificate of Achievement | 00:00:00 | ||
| Get Your Insurance Now | |||
| Get Your Insurance Now | 00:00:00 | ||
| Feedback | |||
| Feedback | 00:00:00 | ||
Certificate of Achievement
CPD UK and Accredited Certificate of Achievement
Grow your career by earning CPD UK accredited certificate of achievement and add extra value to your CV. On successful completion of this course, you will be eligible to order your CPD UK accredited certificate of achievement to demonstrate your new skills. You can also share this certificate with prospective employers and your professional network. The CPD accredited certificate of achievement can be obtained in PDF format at a nominal fee of £12; there is an additional fee to get a printed copy certificate which is £25.
Endorsed Certificate from Quality Licence Scheme
On successful completion of the course assessment, you will be eligible to order the QLS Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This will provide you with a competitive edge in your career add extra value to your CV. You can also share this certificate with prospective employers and your professional network which will help you to drive a successful career in your chosen industry. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.
Valuable Feedback From Student
Henry Kon
I really enjoyed this class and the format it was presented in. For me, I learn and retain much more through an online class
JP Ferreira
I done the Yellow Belt Six Sigma and the How to Change an Organisations Culture course. The course and support were exceptional.
Chris Allan
Really quick response to all my questions/queries and resolved an issue for me, quick, informative and really polite.
Vumani Gumede
The company gives a student all explaination about the course you are doing. I would recommend this company to anyone that is still willing to continue with his or her studies.
Greg
Everything went smooth in the course that I took, it was a great learning experience and i look forward to doing another course with Study Plex.
Frequently Asked Question(FAQ)
After successfully registering for the course you will receive an email regarding your login details which will allow you access to your online training course.
Upon successfully enrolling for a course you will receive an email with your login details. Kindly check your inbox/junk folder and spam folder, or you can contact our award-winning customer support team via [email protected].
Sure, you can gift any of our courses to your friend or dearest one. After purchasing any course as a gift kindly provide the learner’s details via [email protected], and then we will send your gift to the learner with the login details of the course.
Definitely, you can enrol to this course. This is a self-paced online video training course. Once you will purchase the course you will receive your login details via email. As you will have lifetime access to the login portal, hence you can complete your course at your convenient time.
Our online courses come with lifetime access with no time limit for completion. Each course is fully accessible from a tablet, mobile or laptop, as long as there is a secure internet connection.
This course is accredited by the CPD Certification Service. The CPD Certification Service is a renowned independent accreditation organisation.
This course is accredited by the CPD Certification Service. CPD is widely accepted by employers, professional organizations, academic institutions and governmental authorities in the UK, as well as across the world. A certificate from CPD Certification Service will not only add value to your resume but also showcase your potential to strive towards achieving professional goals.
The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This will provide you with a competitive edge in your career, developing you as a standout candidate among all other applicants and employees.
After successfully completing the course and placing your order for the PDF certificate it will take 24 hours to issue the PDF certificate. The PDF certificate will send to you via email.
After successfully completing the course and placing your order for the hardcopy certificate it will take 9 to 12 business days. The hardcopy certificate will send to you via post.
Once you have completed the course, you will be eligible to order a course transcript from Study Plex. The transcripts act as proof of your studies. The transcript details all the key modules of the course so that you can show them exactly what you have learnt.
You will enjoy the benefits of getting student discounts from thousands of stores where the retailer provides student discounts.
Course Fee
£19.00
90% OFF
Buy With Confidence
14 Days Money Back Guarantee